Performance Management
Course Curriculum
Section 1: The importance of effective performance management
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Learn about formal and informal performance assessment in the workplace and the line manager’s role in performance management.
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Section 2: How to manage the performance of individuals in the team
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Explore ways to ensure fair and objective formal assessment, how to set SMART objectives and performance standards for a team member and how to measure performance.
00:00
Section 3: Feedback in the workplace
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Discover the importance of feedback to improve performance and how to give feedback effectively.
00:00
Section 4: Managing underperformance
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Cover the potential areas of underperformance in the workplace and its causes, along with actions to restore performance to acceptable levels.
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