Level 3 Diploma in Business Administration (RQF)
Learn how to choose the most appropriate IT tools and systems to use for specific tasks. Understand the factors that can affect an IT task (such as legal guidelines and constraints) and learn to demonstrate the use of specific IT tools and systems and review their work approach to specific tasks to work out how this could be improved in the future going forwards to increase productivity.

Course Length
30 hours
Course Level
CPD
Learning Method(s)
Online materials & assessment
Qualification Purpose
The Level 3 Diploma in Business Administration aims to develop and give recognition of
learners’ knowledge, understanding and competence of working relevant to business administration
work roles. The qualification is suitable for learners working in a wide variety of business
administrative roles such as: administration executives/officers, administration team leaders, personal
assistants and secretaries, including legal or medical secretaries.
The purpose of the qualification is to provide learners with the skills, knowledge and competencies to
support business systems, processes and services and contribute to making businesses more efficient
and productive. These skills include the use of software packages, analysing and presenting business
documents and managing projects as well as communication, team working, interpersonal skills and the
ability to reflect on personal learning. Options are available to gain a more business focused
qualification by including business specific units.
Entry Requirements
There are no specific entry requirements however learners should have a minimum of level two in
literacy and numeracy or equivalent. However, it is likely that learners will have experience in a
business or administration role although this is not a formal requirement.
The qualification is suitable for learners of 16 years of age and above
Progression
Learners who achieve this qualification can progress to a variety of other apprenticeship qualifications
in management or customer service such as the Level 3 Diploma in Management or Level 3 Diploma in
Customer Service and/or to job roles at managerial/ supervisory level.