Conflict Management

Whether you are an individual looking to move into a team leader or management position, or an employer looking for conflict management training courses for their staff, we have got you covered. This conflict management training course provides the knowledge and understanding for how to recognise and manage different types of conflict at work. Also covered is how to positively support individuals through situations of conflict.

Course Length

4 hours

Course Level

CPD

Learning Method(s)

Online materials & assessment

Course Content

Section 1: Identifying and resolving conflicts

Learn a range of conflict management techniques and gain the skills, knowledge and understanding needed to recognise and help when dealing with conflict in the workplace.