Certificate in the Principles of Warehousing

The HSE reports that lifting, handling and carrying accounts for 19% of non-fatal injuries in the workplace. That is nearly a quarter of injuries, making it vital that manual handling safety is improved, particularly in environments such as warehouses where manual handling and the moving of heavy goods occurs daily.

This course will equip you with a detailed understanding of a variety of warehouse processes including manual handling, stock checks, processing orders, storage and packaging of goods and assembling for dispatch. You will also look in detail at the customer service process and how it can impact an organisation.

Course Length

12 weeks

Course Level

Level 2

Learning Method(s)

Online materials & assessment

Course Content

Unit 1: Health and safety requirements in a warehousing environment

Unit 2: Understand the principles of warehousing goods

Unit 3: Understand the process of stock checking and preparing goods for dispatch

Unit 4: The importance of customer service in a warehousing environment