Certificate in Principles of Leadership and Management

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Course Curriculum

Unit 1: Solving problems and making decisions

  • This unit introduces you to the ways that you can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. You will look at the difference between data and information and learn how to interpret these.
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Unit 2: Planning and allocating work

Unit 3: Understanding conflict management in the workplace

Unit 4: Understanding stress management in the workplace

Unit 5: Understanding discipline in the workplace

Unit 6: Understanding the induction of new staff in the workplace

Unit 7: Understanding performance management

Unit 8: Understanding organising and delegating in the workplace

Unit 9: Leading and motivating a team effectively

Unit 10: Understanding leadership