Certificate in Principles of Leadership and Management
Course Curriculum
Unit 1: Solving problems and making decisions
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This unit introduces you to the ways that you can recognise, investigate and analyse problems in order to resolve them using various techniques such as creative thinking or brainstorming. You will look at the difference between data and information and learn how to interpret these.
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Unit 2: Planning and allocating work
Unit 3: Understanding conflict management in the workplace
Unit 4: Understanding stress management in the workplace
Unit 5: Understanding discipline in the workplace
Unit 6: Understanding the induction of new staff in the workplace
Unit 7: Understanding performance management
Unit 8: Understanding organising and delegating in the workplace
Unit 9: Leading and motivating a team effectively
Unit 10: Understanding leadership
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