Admin Assistant

Manage student records, enquiries, and basic IT support to ensure seamless daily operations at NxtGen.

Role Overview

NxtGen Education is a training provider based in Oldham with an online learning platform offering courses designed to help learners develop practical skills and progress in their careers. We are seeking a reliable and organised Administrative Assistant to support daily administrative operations and ensure smooth communication with students and internal teams.

Person Specification

Provide administrative support to the management and operations team.
Handle incoming calls, emails, and enquiries from students and partners.
Maintain and update student records and documentation accurately.
Assist with student enrolment processes and course administration.
Organise and manage office files, documents, and databases.
Prepare reports, spreadsheets, and other administrative documents as required.
Coordinate schedules, meetings, and internal communications.
Support teams with general administrative tasks and CRM updates.
Provide basic IT support for staff and students on common technical issues (e.g. email access, login issues, printers, and internet connectivity).
Assist with setting up computers, user accounts, and basic software installations for staff and students.

Person Specification

Strong verbal and written communication skills.
Good organisational skills with the ability to manage tasks, files, and schedules efficiently.
Proficient in Microsoft Office, email systems, and basic CRM platforms.
High level of accuracy in data entry and document management.
Able to work both independently and collaboratively within a team.
Reliable, responsible, and customer-focused.

Working Hours

100 hours per Month (Monday to Friday)

Information

Please send your resume to: hr@nxtgenedu.co.uk