Description
Whether you are an individual looking to move into a team leader or management position, or an employer looking for conflict management training courses for their staff, we have got you covered. This conflict management training course provides the knowledge and understanding for how to recognise and manage different types of conflict at work. Also covered is how to positively support individuals through situations of conflict.
Course Content
Section 1: Identifying and resolving conflicts
Learn a range of conflict management techniques and gain the skills, knowledge and understanding needed to recognise and help when dealing with conflict in the workplace.
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