Business Leadership Management Programme

What Will You Learn?

• Conflict Management Learn a range of conflict management techniques and gain the skills, knowledge and understanding needed to recognise and help when dealing with conflict in the workplace.
• Discipline in the Workplace Investigate the policies and procedures relating to effective discipline in the workplace, including employment tribunals, grievance procedures and disciplinary procedures.
• Induction of New Staff Explore the importance of an effective staff induction, the phases and the legal aspects of the induction process.
• Leading and Motivating a Team Discover organisational visions and missions, how to develop team objectives and how to communicate clearly and accurately to successfully motivate a team.
• Organising and Delegating Develop the skills needed to deal with management responsibilities and improve as a leader. It will teach you how to develop your management skills, how to improve organisational skills and how to improve delegation skills.
• Performance Management Learn the core skills needed to provide good performance management, carry out performance appraisals, and more.
• Planning and Allocating Work Discover the fundamentals of project planning and allocating work, as well as developing the core skill sets needed for team management, performance management, project management, and more.
• Solving Problems and Making Decisions Learn key skills such as defining, investigating and analysing problems, data and information, evaluating problems, and planning techniques.
• Stress Management Explore the causes and impact of stress, symptoms, management techniques, how to provide support and reduce stress, and management responsibilities.
• Understanding Leadership Develop an understanding of leadership styles, including the different types of leadership. Explore the roles and responsibilities of leaders and the effects of different leadership styles on individual and group behaviour and assess personal leadership qualities and potential.