Level 3 Diploma in Business Administration (RQF)

The Level 3 Diploma in Business Administration is designed to provide learners with the skills and knowledge necessary for administrative roles. It covers key business functions such as document management, project coordination, and the use of business software. The qualification also strengthens communication, teamwork, and problem-solving skills, making learners more effective in the workplace. Optional business units allow learners to specialise in areas relevant to their career goals.

Course Length

282 hours

Course Level

Level 3

Learning Method(s)

Online materials & assessment

Qualification Purpose

The Level 3 Diploma in Business Administration is designed to develop learners’ knowledge, skills, and competencies relevant to administrative roles within a business environment. It is ideal for individuals aspiring to work in business administration or those already employed, volunteering, or undergoing work placements in administrative positions such as administrative officers, team leaders, personal assistants, and secretaries.

This qualification equips learners with essential business administration skills, enabling them to efficiently manage business systems, processes, and services. Key areas of focus include the use of business software, analysing and presenting business documents, and overseeing projects. In addition to technical skills, learners will develop transferable skills such as effective communication, teamwork, interpersonal skills, and self-reflection. The qualification also offers optional business units, allowing learners to tailor their studies to a specific business focus.

Guided Learning Hours (GLH)

Guided Learning Hours (GLH) represent the total time learners spend receiving direct instruction, supervision, or structured support from tutors, trainers, or educational providers. This includes classroom teaching, mentorship, and guided assignments. The GLH for this qualification is 282 hours, ensuring structured learning support throughout the course.

Total Qualification Time (TQT)


Total Qualification Time (TQT) represents the estimated duration required for a learner to complete all learning objectives, including both guided instruction and independent study. This time encompasses preparation, research, personal study, and assessments outside of supervised sessions. The TQT for this qualification is 580 hours, with one credit corresponding to 10 hours of study.